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Resolved

Ball Ground Data Center, Customer Portal, and 2 other services are down

Jul 20, 2026 at 12:35am UTC
Affected services
Ball Ground Data Center
Jasper Tower (Sharp MTN)
Canton Tower (PoleCat MTN)
Customer Portal

Resolved
Jul 20, 2026 at 11:33am UTC

Ball Ground Data Center recovered.

Updated
Jul 20, 2026 at 11:31am UTC

Customer Portal recovered.

Updated
Jul 20, 2026 at 11:31am UTC

Jasper Tower (Sharp MTN) and Canton Tower (PoleCat MTN) recovered.

Updated
Jul 20, 2026 at 12:38am UTC

Customer Portal went down.

Updated
Jul 20, 2026 at 12:36am UTC

Jasper Tower (Sharp MTN) and Canton Tower (PoleCat MTN) went down.

Created
Jul 20, 2026 at 12:35am UTC

Ball Ground Data Center went down.